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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kham Sythavongsa

Kham Sythavongsa

October 26, 2024

5  out of  5
rating by Kham Sythavongsa
"My premium with another insurance company was increasing way more than what I was wanting to pay. I did a lot of research before getting an email from Ann Marie. I can't be any happier with her customer service and her knowledge. I was comfortable with all her suggestions and felt like she was looking out for me. She was very prompt and patient with all my questions and concerns. I am very glad to be working with Ann Marie."
We responded:
"Kham, thank you so much for this wonderful review! I couldn't agree more, Ann Marie is outstanding, and she sets the standard for our whole team. We're happy to work with you and serve you on your car insurance and renters insurance, and here for many other needs as well. Thank you again for your comments and taking the time!"
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Michael Shulman

August 30, 2024

5  out of  5
rating by Michael Shulman
"Such a pleasure doing business with this office. Highly recommended!"
We responded:
"Michael thank you so much for this wonderful review, we truly appreciate your comments and taking the time! My team truly enjoys the chance to serve your car, home, and life insurance needs, and many more. We appreciate your business!"
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matt odama

May 4, 2024

5  out of  5
rating by matt odama
"I had to get auto insurance quickly and Ann Marie made the process go smoothly. She was prompt, professional, helpful and informative. I’m so glad I found this office"
We responded:
"Thank you Matt for taking the time and leaving us such a great review! I could not agree more, Ann Marie is top notch, and our whole team is ready to help with any needs you have for auto, home, renters, life insurance, and more. We look forward to working with you."
Profile photo of Cassidy Carson

Cassidy Carson

March 6, 2024

5  out of  5
rating by Cassidy Carson
"Ann Marie helped me set up two new policies this week. She was kind and helpful and I felt that she was concerned for me to get the best coverage for my needs while saving me money when she could. Switching from GEICO will save me hundreds this year."
We responded:
"Thank you Cassidy for taking the time and for this awesome review! I'm so happy for your experience in reviewing auto, renters, and life insurance, and I couldn't agree more Ann Marie is top notch. Our whole team is here to serve you and we look forward to working together!"
Profile photo of M Boldin

M Boldin

February 22, 2024

5  out of  5
rating by M Boldin
"I’ve been working with Michele for the better part of four years. When I say she’s been my angel through it all, I mean literally — she has helped me through so many different stages of my life. Auto, life, and now property insurance… there’s nothing that’s insurance related I haven’t turned to her for, and which she hasn’t helped me with in the biggest of ways. She’s knowledgable, professional, compassionate, effective, and basically everything you want in an insurance agent without the pushiness and lust for big dollar premiums. Just the best."
We responded:
"Hello Michael and thank you for this fabulous review! I could not agree more, Michele has been the gold standard for her entire 24 years in our office! I am so pleased to hear what a great help she has been with your life insurance, auto insurance, property insurance, and anything else you will need. Our whole team is here to serve you Michael, and we greatly appreciate the opportunity."
Profile photo of Crystal S.

Crystal S.

January 26, 2024

5  out of  5
rating by Crystal S.
"I have to say, hands down, Anne Marie is one of the most patient and thorough agents I have dealt with! She was so patient with all my calls trying to get our home and auto policies “just right”. Even when I knew she was incredibly busy she remained consistently understanding with my questions and sent me quotes and changes so incredibly fast. I was truly blown away. I would recommend Todd Housers office, especially Anne Marie to everyone. You won’t regret it! I will also be referring my own family due to the amazing coverage and affordability compared to others!"
We responded:
"Hi Crystal, wow, what a fantastic review, thank you for taking the time to share! I fully agree Ann Marie is super, and our whole team is here for you and looking forward to serving your auto insurance, home insurance, umbrella insurance, and life insurance needs. We appreciate your attention to detail and interest in getting it all set up the way you want. Thank you in advance for your referrals!"
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Josh

January 25, 2024

5  out of  5
rating by Josh
"Setup was super easy, staff helpful and knowledgeable! I got a great rate! Thank you!"
We responded:
"Thank you so much Josh for taking the time to leave us such a great review! I'm so glad to know your experience getting started with your car insurance and renters insurance went so well, and our team looks forward to serving you!"
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Dominic O'Dierno

January 8, 2024

5  out of  5
rating by Dominic O'Dierno
"Fantastic across the board!"
We responded:
"Thank you Dominic for this great review and for taking the time to share, much appreciated! Welcome to State Farm and our agency, Michele very much enjoyed getting to know you, and our whole team looks forward to working with you on any auto insurance, home insurance, life insurance, or other needs."
Profile photo of Tami Powers

Tami Powers

October 13, 2023

5  out of  5
rating by Tami Powers
"Todd has been our agent for MANY years. He and his office personnel are always very prompt with handling any questions or service needs that we have had over the years. I would highly recommend Todd and his team!"
We responded:
"Thank you so much Tami for this super review! I truly appreciate you taking the time to share, and of course for your many decades with State Farm and my office. We are so happy to have the chance to help your family with so many things -- auto, home, life, boat, umbrella insurance -- thank you for all of your business!"
Profile photo of Rachel Lising Sandler

Rachel Lising Sandler

September 18, 2023

5  out of  5
rating by Rachel Lising Sandler
"I’ve worked with this office for over a decade and every interaction has been wonderful. Despite the stressful situations that require insurance, the team/office makes the circumstances better. Everyone is friendly, attentive and acts with urgency to get things handled quickly and correctly the first time. Special thanks to Michele, who has been my main point of contact for years."
We responded:
"Rachel thank you so much for taking the time and giving us such a great review! It has been our pleasure to work with you all these years, and we're happy to help with anything you need on your auto insurance, home insurance, life insurance, et al. Michele is a gem, I couldn't agree more, and has been for her whole 23 years here!"
Profile photo of Finn Kelln

Finn Kelln

September 15, 2023

5  out of  5
rating by Finn Kelln
"Huge thank-you to Anne Marie for all of her help in assisting me! I have loved my experience with State Farm so far, and am grateful for all of their kind help and support along the way. P.S. I even compared my rates to the insurance offered through Costco, and they were still the best at State Farm. Check them out :)"
We responded:
"Thank you Finn for the awesome review! I'm thrilled to hear about your experience with Ann Marie, I certainly agree she is top notch, and our whole team is here to provide the same level of service with anything you need for car, home, life, and more. We appreciate the opportunity to work with you and so great to know about the rates too!"
Profile photo of Elaine Goldsmith

Elaine Goldsmith

August 24, 2023

5  out of  5
rating by Elaine Goldsmith
"This agency is super responsive and helpful. I have 3 different policies and they have kept my premiums from skyrocketing while also assisting with workarounds of the State Farm website when needed. The added bonus is that their office is just across the street so I can even drop in for help if needed. I feel lucky!"
We responded:
"Thank you so much for this wonderful review Elaine, and a perfect way to start the day! We are always here to help with your auto, home, and umbrella needs, and appreciate the opportunity to work with you and serve you. Stop in any time, and we have candy and dog treats as well!"
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Tracy

July 14, 2023

5  out of  5
rating by Tracy
"After being with State Farm & Todd Houser for a few decades-plus (yes, that’s decades, plural…), I can’t recommend his office highly enough – both for Todd himself, and for his consistently kind, engaged staff. Across the many years I've thankfully only needed to make claims a few times. But whenever I have, I always felt like Todd & those in his office were on my side, working intentionally to do all they could to help (everyone’s thoughtful & great with all the routine things like bill-paying, too). Sincerely grateful to know these good people... an excellent insurance provider and group."
We responded:
"Tracy thank you so much we are deeply touched by this wonderful review! So thankful for the many, many years of working together and opportunity to serve you. Truly a pleasure and always ready to help with your auto, home, or other insurance needs!"
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Brian Katzen

June 22, 2023

5  out of  5
rating by Brian Katzen
"To be honest, I'm not much of a "yelper"; however, my extended relationship with Todd Houser over the years has me compelled to give it a go. First of all, he has excellent communication skills and is a great listener - probably the two most important traits when selecting someone to manage your insurance needs. While always laying out my best options for home, auto and life, he clearly understands what is best for me and my family. Todd is a problem-solver and incredibly self-motivated to deliver results. With a teenage driver in the house and our fair share of unpredictable incidents over the years, he always seems to act with a sense of urgency and makes me feel like I am his most important client. I'm not one of those "hide behind my email" clients. I like to talk to my agent and ask a lot of questions. He is very passionate and always available. Without a doubt, I have found my guy and he will be in my corner until he retires."
We responded:
"Brian, wow, thank you for this awesome review and kind words! You know how much my team and I have enjoyed working with you for so many years, and our relationship is the perfect example of why we do what we do, and why I like it so much. Whether it's your auto insurance, home insurance, or life insurance, we're here to help in any way we can."
Profile photo of Sherry Smith

Sherry Smith

June 2, 2023

5  out of  5
rating by Sherry Smith
"We honestly were so surprised at how fast, easy, and painless getting coverage was. Our agent was so patient, covered everything, gave us options, and was honest. Ann is by far, the best agent we have ever had."
We responded:
"Thank you Sherry for taking the time and the wonderful review. Ann Marie is awesome, I couldn't agree more, and our whole team is here to serve strive for the same experience going forward. Thank you again for allowing us to help with your auto and home insurance needs. We look forward to working together!"
Profile photo of Melissa Moore

Melissa Moore

May 27, 2023

5  out of  5
rating by Melissa Moore
"We have always received good service from Todd’s staff. Today I needed to be let into my locked car, and the service was so fast and free. I am very grateful to State Farm!"
We responded:
"Hi Melissa and thanks so much for the wonderful review! We truly appreciate you taking the time, and I'm so pleased for the fast and efficient service you received. "
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Tyler Fikes

May 1, 2023

5  out of  5
rating by Tyler Fikes
"Ann Marie was a great help! Thanks so much!"
We responded:
"Thank you Tyler for taking the time to leave us a great review, much appreciated! Welcome to Oregon and we look forward to working with you."
Profile photo of Wilfred Hoyer

Wilfred Hoyer

April 25, 2023

5  out of  5
rating by Wilfred Hoyer
"They acted right away, plus dealt with all the issues I had from the company I had. Michele Sutherland was amazing to work with"
We responded:
"Wilfred thank you so much for this review and taking the time to share your experience! I agree Michele is a gem, so glad she was able to assist; everyone wants a team full of Micheles, and I'm lucky to say I have one!"
Profile photo of Kimberly Gehl

Kimberly Gehl

April 24, 2023

5  out of  5
rating by Kimberly Gehl
"Todd Houser's office is great! Every time I call with a question about one of my policies, I'm greeted by a friendly associate who cares and is ready to help. I highly recommend Todd Houser's Agency for first class service."
We responded:
"Thank you so much for the wonderful review Kimberly! We truly appreciate taking the time and effort share your experience. And it's gratifying to know our decades-long efforts to provide this type of service every day are coming through. Thank you again!"
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Marna Bender

April 18, 2023

5  out of  5
rating by Marna Bender
"Todd, Michele, Sharleen & Hayley are the best in the business! If you want personalized service, offering varied different insurances, this office has it all. I’ve been with Todd Houser State Farm agency fo 10 years & have had nothing less than superior services."
We responded:
"Marna, thank you so much for such a wonderful review! I truly appreciate you taking the time, and you know we have thoroughly enjoyed working with you and knowing you all these years. We're here to help with whatever is needed, and look forward to many more years of serving you. "
Profile photo of Michael Levine

Michael Levine

April 6, 2023

5  out of  5
rating by Michael Levine
"Ann Marie Friedrick at Todd Houser's State Farm Agency offers outstanding service; amazingly, she got State Farm to reduce our car insurance increase this year down by over $70. No agent has ever gone to bat for me and achieved this before in my close to 80 years on this planet! That is why I have continued with this agency for 17 years. She is a gem and this agency is the best in this AREA!"
We responded:
"Thank you Michael for taking the time and leaving such a wonderful review, very much appreciated! Ann Marie is outstanding, and I am so pleased our daily efforts to provide this level of service have resulted in a great experience for you. We truly appreciate you and your business!"
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Rosalind Marinou

March 9, 2023

5  out of  5
rating by Rosalind Marinou
"Sharleen has served me through a myriad of changes in the most outstanding way. I am deeply grateful for their service."
We responded:
"Thank you so much Rosalind for this wonderful review and taking the time to let us know. Sharleen is certainly top notch, and I am glad to hear your experiences are the level of service our team tries hard to provide every day!"
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Andy

January 17, 2023

5  out of  5
rating by Andy
"Todd is the insurance agent everyone wishes they had. I've never worked with a smarter, more diligent agent in my life. Todd was always on top of the details of my policies in a way that made me sleep easier at night. You can look far and wide, but you won't find a better agent. Go with Todd."
We responded:
"Andy thank you so much for this meaningful review and endorsement. As you know we have truly enjoyed working with you for the time we had, and wish you all the best in your relocation. Thanks again! "
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Peaches Pulaski

December 9, 2022

5  out of  5
rating by Peaches Pulaski
"Ann Marie was amazing and got me the coverage I needed at a great price."
We responded:
"Thank you! I am so glad we were able to help get such a great result. Thanks so much for taking the time to share!"
Profile photo of Antonio Sevilla

Antonio Sevilla

December 6, 2022

5  out of  5
rating by Antonio Sevilla
"Yasmin Ramirez is super helpful and very knowledgeable. She is always available to answer any questions or concerns. A very good agent with excellent customer service."
We responded:
"Thank you Antonio for reaching out. I'm happy to hear of your great service, however your review got routed to the wrong agent. I am in Oregon. Please search for State Farm agent Eric Lamas, which is where Yasmin works, and post your review there. I know they would appreciate it!"